Shipping policy
At AutoElegance, we aim to deliver your order quickly, safely, and efficiently. Please read our shipping policy for all the details.
1. Processing Time
- Orders are typically processed within 1-3 business days after payment is confirmed.
- Processing times may vary during holidays or special promotions.
2. Shipping Time
- Domestic Shipping: Delivery typically takes 3-7 business days depending on your location.
- International Shipping: Delivery times vary by destination and may take 7-21 business days.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and the weight of your order.
- Free shipping may be offered on orders over a certain amount (see current promotions for details).
4. Tracking Information
- Once your order is shipped, we’ll provide you with a tracking number via email so you can monitor your delivery.
5. Delays and Issues
- Delivery times are estimates and not guarantees. Delays may occur due to customs, weather, or carrier-related issues.
- If your order is delayed, lost, or damaged, please contact us at autoelegance9@gmail.com, and we’ll assist you in resolving the issue.
6. Incorrect Address
- Customers are responsible for providing accurate shipping information.
- If a package is returned due to an incorrect address, you may be responsible for additional shipping fees.
7. Customs and Duties
- For international orders, customs fees, taxes, or import duties may apply. These are the customer’s responsibility.